Privacy Policy

Your privacy is really important to us here at Purebills. This document will address how we use and store the data and information gathered when you use our services. By entering the website and using any of our services, you agree to and accept the practices and guidelines of this policy document, so make sure you read it carefully.


Personal information and data: collection and use

When you use our services, personal data and information is collected, stored, and processed by us and by technology (for example, our Optical Character Recognition ‘OCR’ software). The collection of this information allows us to give you more secure, efficient and reliable services. We only collect data and information that is in relevance to the purposes of our company.

All the data is securely encrypted within the systems we use, which are PCI compliant. The data is available to our staff for the purposes of providing support services, processing of payment details, and for any other reason we deem necessary.

Purebills may also use your personal information to create anonymous data. This anonymous data does not include your personally identifiable information (for example, your name or email). We may use this anonymous data to track and analyse usage patterns in order for us to continue to improve our services and tailor them to the needs of our users.

By providing us with your personal information, you agree to the collection, storage and processing of your information by our company. We will always take reasonable steps to make sure that your data is as secure as possible and kept in accordance with this policy.


Security of your data and information

The security of your data is protected by an email and password login. It is your responsibility to keep this login information safe and secret. All the personal information you provide to us is encrypted in our systems. Your information is available only to our employees, for purposes such as customer service and support.


Your privacy, your options

You have the choice to not disclose certain information, but this may restrict your access to services. For example, when you do register for an account, you can always opt out from receiving emails of promotional nature from our company. We do not use your information in any way other than to give you the most effective and efficient access to our services.

You may also request that your information be deleted from our systems if you have deactivated your account, by emailing care@purebills.com. However, we may keep a copy of your unused information for up to 10 years, for legal purposes.


Changes to this Privacy Policy

Purebills has the discretion to change or amend this policy at any time. The way in which your information and data is used is subject to the policy that is in effect at the time your information was collected. If there are any changes to this Privacy Policy, we will notify you through email or through our website.


Conditions of use

The use of our services is subject to both this Privacy Policy, and the Terms of Use found on our website. This Privacy Policy is incorporated in our Terms of Use. The use of our services is also subject to limitations of liability, arbitration of disputes, and the application of Australian law.

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